Yolanda’s expertise in senior living operations includes design and implementation of on-boarding and training programs for front line teams and executive level staff, as well as providing operational oversight to single and multi-site communities.
Yolanda's passion for serving seniors is deeply rooted in her personal experiences when she, along with her husband, cared for her Mother, Carol, during the last five years of life, after surviving the horrific Hurricane Katrina. Her Mother, with a previous diagnosis of COPD was diagnosed with Dementia after relocating to Atlanta. During those final years of her mother’s life, Yolanda had to call on support from home care, home health, and assisted living options and in the end hospice, to help manage her mother's care. After a painful and frustrating experience, she made a decision to place her mother in an assisted living community and recognized the critical role of a quality and compassionate, assisted living option. Yolanda made a commitment to personally impact the quality of care for all individuals, specifically seniors and their families, throughout the remainder of her professional career.
"I have a personal commitment and dedication to ensuring that any senior living company or community I support has quality systems and processes in place at all times, with a laser focus on training for the team. I am unwavering on care and services that are consistently delivered at the very highest level, at all times, by a trained and dedicated team. Phoenix Senior Living’s fundamental belief aligns with my core beliefs and my own personal experiences “When it comes to your loved one, everything matters and it matters to us!" and it matters to me."
Yolanda, her husband and their 4 children reside in Marietta, Georgia.
